Refund Policy

Unfortunately, we’re unable to make amends to your order once it’s been processed. If you would like to cancel your order, please contact hello@dotsforspots within one hour of purchase and we’ll do our best to accommodate your request, but cannot guarantee it. If your order has already been shipped, we will be unable to cancel it.

In the unlikely scenario that our dispatch team processes your order incorrectly, please contact hello@dotsforspots.com with your order number and we will get this rectified for you as quickly as possible.

If you believe your product is faulty please contact hello@dotsforspots.com and we will do our best to look into it for you. We are unable to accept returns or process refunds for allergic reactions or skin conditions. Always read the ingredients and directions of use before placing your order. Please note, faulty items must be declared within 30 days of purchase and shipping costs are the responsibility of the customer and are non-refundable.

// HOW_THEY_WORK

THE CHEMISTRY.

/ STEP 01 /

STICK

Peel a dot from the sheet. Press it directly onto the spot. That is the whole application.

/ STEP 02 /

ABSORB

The hydrocolloid gel pulls fluid and impurities out of the pore, drawing it up into the patch.

/ STEP 03 /

PROTECT

The patch forms a physical barrier so bacteria stay out — and your fingers stay off.

/ STEP 04 /

REMOVE

When the translucent center turns opaque white, the patch is done. Peel it off and throw it out.

// FAQ · [ QUICK_ANSWERS ]

BEFORE YOU ASK.

How do I use a pimple patch? +
Cleanse and dry the area, wipe away excess product, peel a dot, press onto the spot. Remove when the translucent center turns opaque white.
How long can I wear one? +
Up to 8 hours. Overnight wear is ideal for the best results.
Will it work on cystic acne? +
The Original works best on whiteheads and active surface spots. For deeper cystic breakouts, try our Micro Dot line — it has micro-darts for skin penetration.
Are they vegan and cruelty-free? +
Yes. Every product is vegan-friendly and never tested on animals.
Where do you ship? +
We ship across the U.S. Free shipping on orders over $25. International shipping coming soon.
How do I return an order? +
Free returns within 30 days for unopened product. Reach us via the contact form and we'll send a prepaid label.