Unfortunately, we’re unable to make amends to your order once it’s been processed. If you would like to cancel your order, please contact hello@dotsforspots within one hour of purchase and we’ll do our best to accommodate your request, but cannot guarantee it. If your order has already been shipped, we will be unable to cancel it.
In the unlikely scenario that our dispatch team processes your order incorrectly, please contact firstname.lastname@example.org with your order number and we will get this rectified for you as quickly as possible.
If you believe your product is faulty please contact email@example.com and we will do our best to look into it for you. We are unable to accept returns or process refunds for allergic reactions or skin conditions. Always read the ingredients and directions of use before placing your order. Please note, faulty items must be declared within 30 days of purchase and shipping costs are the responsibility of the customer and are non-refundable.